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  • What is the customer support email?
    Customer Support Email will be: Kcco2025@gmail.com
  • Am i able to talk to someone online directly from Karma's Industry?
    Yes we have employees directly only in USA, no out country employees. You can just go to the chat box at bottom left or right page depending your device and you'll see either a phone image or a chat box image. Click it and it will direct you to the chat box!
  • What is the phone number to customer service?
    Business phone number is (660)-383-3488
  • What is the Refund Policy?
    Karma's Industry Refund Policy Last Updated: November 16, 2024 At Karma's Industry, your satisfaction is our utmost priority. We are committed to providing high-quality cleaning services and ensuring that our clients are happy with the results. This Refund Policy outlines the conditions under which refunds are granted, the process for requesting a refund, and other important details. 1. Satisfaction Guarantee Quality Commitment If you are not completely satisfied with any aspect of our cleaning services, please notify us within 24 hours of the service date. We will arrange a complimentary re-cleaning of the specific areas of concern at the earliest convenience. 2. Eligibility for Refunds After Re-Cleaning If you remain dissatisfied after the re-cleaning, you may be eligible for a partial or full refund, subject to our assessment. Conditions Refund requests must be made within 48 hours of the original service date. The property must be in the same condition as when the service was completed. Ineligibility Refunds will not be issued if: Access to the property was not provided at the scheduled time. The property was in an unsafe or unsanitary condition beyond normal cleaning. Issues are reported beyond the 48-hour notification window. The dissatisfaction is due to pre-existing conditions (e.g., permanent stains, damaged surfaces). 3. Refund Request Process How to Submit a Request Email: Send a detailed message to Kcco2025@gmail.com. Phone: Call us at 660-383-3488 during business hours. Required Information Your full name and contact details. Date of service and address of the serviced property. Detailed description of the issues encountered. Pictures of the issues you encountered are required. Supporting Documentation Photos or evidence supporting your claim are required to process the refund. 4. Processing Time Review Period We will review your refund request and notify you of our decision within 5 business days. Refund Execution Approved refunds will be processed within 7-10 business days via the original method of payment unless otherwise arranged. 5. Non-Refundable Fees Cancellation and Rescheduling Fees Fees incurred as per our Cancellation Policy and Rescheduling Policy are non-refundable. Third-Party Charges Any additional charges from payment processors or banks are not refundable by Karma's Industry. 6. Exceptions Force Majeure Events No refunds will be issued for cancellations or service issues arising from events beyond our control, such as natural disasters or severe weather conditions. Policy Abuse Clients who frequently request refunds may be subject to review and potential refusal of future services. 7. Satisfaction and Feedback Customer Satisfaction Your feedback is valuable to us. We strive to improve our services continually and appreciate any comments or suggestions you may have. Future Services We are committed to regaining your trust and hope to have the opportunity to serve you again in the future. 8. Contact Us For any questions or concerns regarding this Refund Policy, please contact our customer service team: Email: Kcco2025@gmail.com Phone: 660-383-3488 By engaging our services, you acknowledge that you have read, understood, and agree to this Refund Policy as part of our comprehensive Terms and Conditions. Note: This Refund Policy is governed by and construed in accordance with the laws of Missouri. Any disputes arising from this policy shall be resolved through negotiation or mediation in Missouri. Thank you for choosing Karma's Industry for your cleaning needs. We value your business and are dedicated to providing exceptional service.
  • How can customers schedule cleaning services with Karmas Industry?
    - At Karmas Industry, booking cleaning services is straightforward and convenient. - To schedule a service, visit our website at www.karmasindustry.com. Once there, navigate to the "Book a Service" page, where you will find a straightforward form to fill out with your details and service preferences. - Alternatively, you can call our dedicated customer service hotline at (123) 456-7890. Our friendly and professional team members are always ready to assist you with booking your desired cleaning service and answering any questions you may have. - Another option is to take advantage of our user-friendly mobile app, available on both iOS and Android platforms. Simply download the app, and you’ll be able to book a service at your convenience directly from your mobile device. - At Karmas Industry, we pride ourselves on offering flexible and convenient scheduling options, ensuring that you can book at a time that suits your busy lifestyle.
  • What payment methods are accepted by Karmas Industry?
    Karmas Industry, committed to delivering premium cleaning services, offers a range of payment methods to ensure convenience and adaptability for our clients. We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we support payments via debit cards and electronic bank transfers. For clients preferring digital payment solutions, we accommodate payments through PayPal and widely-used mobile payment apps like Apple Pay and Google Wallet. All transactions are secure, and our team is available to address any payment-related inquiries or concerns you may have.
  • What additional services does Karmas Industry provide apart from cleaning?
    Apart from our core cleaning services, Karmas Industry offers a range of supplementary services to meet the diverse needs of our clients. These include carpet and upholstery cleaning, window washing, and floor maintenance cleanup. We also provide specialized services such as sanitation and disinfection, eco-friendly cleaning options, and organizational solutions forresidential spaces. Our objective is to deliver a comprehensive service package that ensures your environment is not only spotless but also healthy and well-maintained.
  • What are the benefits of using Karmas Industry's cleaning services?
    Karmas Industry offers a multitude of advantages for those seeking superior cleaning services. Our professionally trained staff employs eco-friendly products that ensure a safe and healthy environment. We are committed to flexibility and reliability, providing tailored cleaning solutions to meet the specific needs of each client, whether residential or commercial. Our advanced techniques and state-of-the-art equipment guarantee a thorough and efficient cleaning every time. Additionally, we pride ourselves on our exceptional customer service, ensuring satisfaction for all our clients. By choosing Karmas Industry, you contribute to a cleaner, healthier space while benefiting from our expertise and dedication to excellence.
  • How can customers learn more about Karmas Industry and its services?
    Hey there! If you’re curious about what Karmas Industry has to offer, you’ve got a few cool ways to find out. First off, hop over to our website at www.karmasindustry.com. We’ve got all the deets on our cleaning services – both for homes and businesses – plus info on our service packages and pricing. You’ll also find some awesome customer testimonials. We’re pretty active on social media too! Check us out on Facebook, Instagram, and LinkedIn for updates, cleaning tips, and deals. Give us a follow to stay in the loop with what’s new and happening. If you wanna ask something specific, shoot us an email at kcco2025@gmail.com or give us a ring at (660) 383-3488. Our team is around Monday to Friday from 10 AM to 6 PM, ready to help with any questions or personalized advice you might need. Oh, and don’t forget about our free, no-obligation consultation and site assessment. You can book it through our website or by hitting up our customer service. It’s a great way to get expert advice and a cleaning plan tailored just for you.
  • What services does Karmas Industry offer?
    Karmas Industry offers professional cleaning services for residentials including: 1. Residential Cleaning: Comprehensive deep cleaning, regular maintenance, and move-in/move-out services. 2. Window Cleaning: Expertly executed spotless, streak-free window cleaning. 3. Eco-Friendly Cleaning: Utilization of environmentally safe products. Our dedicated team ensures the highest standards of meticulous service for both one-time and ongoing requirements.
  • How can customers purchase gift cards from Karmas Industry?
    Customers can purchase gift cards from Karmas Industry in a few simple steps. First, visit our official website and navigate to the "Gift Cards" section, accessible through the main menu. Once there, select the desired amount for the gift card. You may personalize your gift card with a message and choose either an electronic version for immediate delivery via email or a physical card to be mailed. After making your selection, proceed to checkout, where you will be prompted to complete your payment and receiver's information. Upon transaction completion, you will receive a confirmation email, and the gift card will be dispatched to the recipient as specified. For any assistance or additional inquiries, our customer support team is available to provide help. Gift cards are a meaningful way to offer the gift of a clean and tidy home, ideal for any occasion.
  • What is Karmas Industry's cancellation policy and is there any cancellation fee?
    At Karmas Industry, we understand that plans can change unexpectedly. Our cancellation policy is designed to be flexible while ensuring that our team's time and resources are respected. If you need to cancel your cleaning service appointment, we require at least 24 hours' notice before the scheduled time. Cancellations made with at least 24 hours' notice will not incur any fees. However, for cancellations made within less than 24 hours of the appointment, a cancellation fee equivalent to 50% of the service cost will be charged. This policy helps us to manage our schedule efficiently and accommodate other clients in a timely manner. If you have any further questions or need assistance with rescheduling, please don't hesitate to contact our customer service team.
  • Could you provide detailed information on Karmas Industry's rescheduling fee and policy for the cleaning services they offer?
    **Comprehensive Rescheduling Policy:** - **Advance Notice:** Rescheduling requests made more than 48 hours before the scheduled service are free of charge. Rescheduling requests made more than 48 hours before the scheduled service are free of charge. Rescheduling requests made within the 48-hour period before the scheduled service will incur a $25 fee. - **Contact Procedure:** To initiate the rescheduling process, please contact our customer service team promptly. We strongly recommend reaching out as soon as your plans change, ideally at least 48 hours in advance, to avoid any fees and ensure we can accommodate your new schedule effectively. - **Appreciation:** We appreciate your understanding and cooperation with our rescheduling policy. Thank you for choosing Karmas Industry for your cleaning service needs. Your satisfaction is paramount, and we are unwavering in our commitment to provide the best service possible.
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Operating Hours

Mon - Fri: 9:30 am - 5:30 pm (Central Time)  ​​


Saturday: Not Open
Sunday: Not Open

Contact

Phone #: (660) 383-3488

Kcc2025@gmail.com

© 2024 by Karma's Industry

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